Safety designed around the people we love

Life Alarm Direct was founded on a simple belief: a medical alert system should never feel like a compromise on independence — it should make independence possible. We source UL-Listed equipment, partner with a TMA Five Diamond Certified US-based monitoring center, and stand behind every device with a 30-day risk-free trial.

Falls are the #1 cause of injury death for adults 65+

According to the Centers for Disease Control and Prevention, one in four older adults falls every year — and a fall happens every second of every day in the United States. Yet most of these falls go unwitnessed. The longer it takes for help to arrive, the more dangerous the outcome.

Life Alarm Direct exists to close that gap. Our devices put a trained, compassionate human voice within reach the instant something goes wrong — no smartphone fumbling, no hesitation, no wondering who will answer.

Our Values

Dignity First

Aging is not a problem to be solved. We design every product so seniors feel empowered, never patronized.

Reliability Always

TMA Five Diamond Certified monitoring. UL-Listed devices. Triple-redundant cellular networks. We obsess over the moments that matter.

Family Focus

We treat every customer like they're our own grandparent. That's why families recommend us to other families.

Made for America

US-based call center. US-based support. US-based engineering. Real people, real accountability.

Real Americans. Trained for the worst day of your life.

Every Life Alarm Direct operator completes over 200 hours of life-safety training before they take their first emergency call. They're certified in CPR dispatch, mental-health crisis intervention, and elder-care communication.

When the button gets pressed, you'll hear someone say your name. They already have your medical history, your medications, your emergency contacts, and a map to your front door — all because we believe an emergency is no time to introduce yourself.

Headquartered in Florida: 51 E. Jefferson St. #1553, Orlando, FL 32802 · (888) 999-6607 · Request a free consultation